Email Resources & Tracking | September 2025
Insert Resource Links in Emails
This update connects the MMC Email and Resources features together, allowing you to insert resource links directly into emails when composing on both web and mobile. Open metrics are tracked for each resource added to an email and display in the auto-email activity for both initial sends and replies.
What's New on Web?
- New Briefcase icon button in Compose toolbar for inserting a resource link:
- Select Resource modal with search, sorting, and folder selection:
What's New on Mobile?
- New Briefcase icon button in Compose toolbar for inserting a resource link:
- Select Resource screen:
Highlights
- Share Sales Materials: Reps in the field can now email customers sales materials that are stored in MMC Resources, always providing the most up-to-date files.
- Send Bulk Marketing Materials: Have your marketing team keep a folder of up-to-date materials for your team to easily access now when sending emails.
- Track Opens: On every email you send, you'll see whether a resource was opened or not by each recipient on the auto-email activity created.
Why You’ll Love This Update
No more manually attaching files to emails that you'll never know are opened. Now you can always know you're sending the most up-to-date files and track opens for each bulk send and reply.